Privacy Policy

Introduction

IVYIS Technologies Private Limited (“IVYIS”, “we”, “our”, or “us”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect through the IVYIS website, why we collect it, how it may be used, and the choices available to you.

1. Information We Collect

We collect personal information only when you voluntarily provide it through our contact or enquiry form.

This information may include:

• Your name
• Your email address
• Your phone number
• The product or service you are interested in
• The message or enquiry you submit
• Any other information you voluntarily include in your communication

Please avoid submitting sensitive personal information unless it is necessary for your enquiry.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your questions or enquiries
• Contact you about the product or service you selected
• Provide information about School ERP, digital marketing, Pawdli, Derma, or technology partnerships
• Arrange demonstrations, consultations, or follow-up discussions
• Maintain records of business communications
• Improve our services and customer support
• Comply with applicable legal obligations
• Protect our website, business, and users from misuse or unlawful activity

We will not use information submitted through an enquiry for unrelated purposes without informing you or obtaining your consent where required.

3. Analytics, Advertising and Tracking

The IVYIS website does not currently use:

• Google Analytics
• Meta Pixel
• Behavioural advertising trackers
• Remarketing tools
• Third-party analytics services

We do not currently track visitors for advertising or profiling purposes.

4. Cookies

The IVYIS website does not intentionally place analytics or advertising cookies on your device.

Our website-hosting provider or external services linked from the website may process limited technical information or use essential technologies required to deliver their services. Their processing is governed by their respective privacy policies.

If we introduce analytics, advertising cookies, or similar tracking technologies in the future, we will update this Privacy Policy and provide any notice or consent mechanism required by applicable law.

5. Website Hosting and Technical Information

Our website may be hosted using a third-party hosting provider. The hosting provider may automatically process limited technical information required to operate, secure, and deliver the website.

This technical information may include:

• Your IP address
• Your browser and device type
• The date and time of access
• The pages requested
• Basic diagnostic or security logs

IVYIS does not use this technical information to create advertising profiles.

6. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only when reasonably necessary with:

• Employees or authorised team members responsible for responding to your enquiry
• Service providers that support website hosting, email, communications, or business operations
• Professional advisers where necessary
• Government authorities, courts, regulators, or law-enforcement agencies when required by law
• A successor organisation in connection with a merger, acquisition, restructuring, or transfer of business assets

Service providers are expected to process information only for the relevant service and subject to appropriate confidentiality and security requirements.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to and manage your enquiry
• Continue a requested business discussion
• Maintain necessary business records
• Resolve disputes
• Enforce agreements
• Meet applicable legal, regulatory, accounting, or reporting requirements

When personal information is no longer required, we will take reasonable steps to delete or securely dispose of it.

8. Data Security

We use reasonable administrative and technical measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Your Rights and Choices

Subject to applicable law, you may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Ask us to stop using your information for a particular purpose
• Raise a concern or complaint about how your information is handled

Withdrawing consent will not affect processing that was lawful before the withdrawal. We may retain certain information when required by law or when necessary to establish, exercise, or defend legal claims.

To submit a privacy request, email us at contact@ivyisark.com. We may need to verify your identity before completing the request.

10. Children’s Privacy

This corporate website is not intended to collect personal information directly from children under 18 years of age.

Children should not submit personal information through the contact form without the involvement and consent of a parent or legal guardian.

If we discover that personal information was submitted by a child without appropriate parental involvement, we will take reasonable steps to delete it.

This section applies to the IVYIS corporate website. Separate platforms or services offered by IVYIS may have their own privacy policies and consent requirements.

11. Third-Party Websites

Our website may contain links to external websites, applications, or social-media platforms.

We do not control the privacy practices, content, or security of third-party services. We recommend reviewing their privacy policies before providing personal information.

12. International Processing

Some website-hosting, email, or technology service providers may process information on servers located outside India.

Where such processing occurs, we will take reasonable steps to use service providers that maintain appropriate data-protection and security safeguards, subject to applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, or legal obligations change.

The updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.

14. Contact Us

For privacy questions, requests, concerns, or complaints, contact: